This article follows the article Mapping the Means to Citizen Action.  To understand citizen voice and action we asked a variety of questions.  Our core inquiry was around: Which authority bearers give the most support to people’s well-being?  Who do people in the community go to when they face issues they can’t solve?  Which institutions provide what support?  The following tool describes one-piece of a larger project that looked at citizen voice and action. Deciding whom are the ‘authority bearers’. Read more